• Senior management
• Policy development
• Long/short-term planning
• Strategic decision making
• Competitive analysis
• Major budget development
• Management team building
• Problem identification/resolution
• Food service management
• Team selection/ training
• Leased food departments
• Cost analysis and control
• Concept/ menu development
• Vendor assessment/ contact
• Food specifications, menus
• Institutional feeding
• Retail merchandising
• Creative promotional approaches
• Top management relations
• Profit/loss issues
• Operating statements
• Union/nonunion environments
• Industry participation
• Customer service/ satisfaction
Beginning as an independent food services consultant, identifying niche market serving independent restaurateurs competing with national chain operations and franchises needing professional food service management assistance, consulting, education and operational guidance and technical support; building a team of 24 food service management professionals serving restaurant owners and food service operators from Washington, Oregon, Idaho, and as far away as Colorado; services provided range from: site selection, local market strategy, menu development, image development, advertising and promotional planning, quality and service standards, operations, staff selection/hiring/training and personnel policy, purchasing, to vacation relief; overall, leading the business to a multi-million dollar service with a reputation and a track record of solid business results.