Testimonials

Our Clients Testimonials

  • I cant thank you enough for everything you did for our restaurant. Your “fresh-set-of-eyes” really opened mine to the many “opportunities” as you would call them we had to attack here. The staff is still talking about your visit, and the clear communication you offered. I would recommend your services to anyone who wants to do more sales, and improve their bottom line. I am budgeting to have you back soon.
    Gene & Julie Gates, Owner – Battuto Italian Kitchen

  • First I would like to thank you for all of your hard work. I have to admit that I was not convinced at first a consultant was what I needed. Boy was I wrong! What you accomplished is nothing short of amazing. Your program increased my sales, improved my service and food quality in such a short period of time. The staff training you did has made my guests beam with smiles. The team is still talking about how much more money they are making. Table turns have improved because you fixed the ticket times in the kitchen. Everyone is so much happier with the new direction of both restaurants. I won’t hesitate to call on you again.
    Richard Smith, Owner – The Mecca Cafe and The 5 Point Cafe

  • I wanted to take a few minutes to say “Thank You” for all of your hard work here at “The Palace Cafe”. As a third generation restaurant, it was refreshing to see everyone become so enthusiastic. Your knowledge of  the food service business along with your ability to teach has paid huge dividends for us. Our sales continue to grow with our new menu and guest complaints are at an all time low! I have not seen our kitchen team more productive. Everyone is so much happier, which makes managing this team easy. Our guests enjoy the new food and service standards and leave with smiles.
    The Bugni Family, Owner – The Palace Cafe

  • Thank you so much for all of your hard work helping us with “Windows on the Square”. Your complete understanding of the food service business inside a retail environment was invaluable. We didn’t understand how to operate a full service restaurant as well as our deli until you arrived. I now have my arms wrapped around the concept. This knowledge will serve to improve guest service and add a delightful piece to our store.
    Ben Johnson, Store Manager – Mervyns SLC

  • Transformation!  What a difference we are seeing!  Let’s schedule another visit so you can see the positive impact you’ve had on our place!  All the dust collecting silk flowers and clutter have been removed, giving the place a more open and inviting look. The new ceiling lights add a distinctive note, and the new furniture you recommended makes it clear that we’re not just collectors of old mis-matched chairs from rummage sales!  Our slightly expanded staff now has more time to welcome our guests, and to be sure they are served promptly.  It is too soon to tell if these improvements will draw in more customers, but the other advice you provided – on better ways to match our expenses to our income –  is sure to help us make a profit!  You can give my name as a reference to anyone who is looking to nudge a food-service operation from a marginal level to one that is really profitable!
    Celia Bonaventura, Owner – Cru Bar and Beaufort Coffee Shop